We offer free shipping on all orders above 849ZAR (R849). For orders below this amount, a flat shipping fee of 150ZAR (R150) applies. Shipping costs will be calculated and displayed at checkout before you complete your purchase.

Yes we do, please do contact us if international shipping is required as we will need to get the best international shipping quote for you.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our courier's website. If you have any issues with tracking your order, please contact our customer support team for assistance.

We want you to be completely satisfied with your purchase. If you receive a defective or damaged item, please contact us within 7 days of receiving your order to arrange a return or exchange. Due to the personalized nature of our products, we do not accept returns or exchanges for items that are not defective.

Because our items are personalized, we start processing orders immediately. If you need to cancel or change your order, please contact us within 48 hours of placing your order. After this time, we may not be able to accommodate changes or cancellations. If your order has already been processed, we will do our best to work with you to find a satisfactory solution.

We offer a wide range of personalized products including baby grows, cushions, mugs, doormats, coasters, puzzles, socks, and many more. Each item can be customized with names, illustrations, and designs to make it uniquely yours.

Personalizing your order is simple. Just select the product you want, and on the product page, you'll find options to add names, choose designs, and even upload your own artwork or photos for some designs. Follow the prompts to create your perfect personalized item.

Yes, we offer gift wrapping and special packaging options for many of the products in our own creative and unique way.